Reckoner - privacy policy

Effective 9 September 2026

Reckoner is an online idle RPG operated by its developer (contact below). This page explains what data the game stores, why, and what happens to it. There are no ads and no data is ever sold.

What we collect

• Account data. An account identifier, and - if you register or claim your account - your e-mail address and a password. The password is stored only as a salted cryptographic hash (argon2id), never in plain text. An account without an e-mail is anonymous and tied to your device.
• Device data. A per-device session token (stored hashed), the device platform, basic screen measurements (window width and height in CSS pixels, pixel density and your system text scale, plus the interface scale the game computes from them), and - only if you enable notifications - a push delivery token (Firebase Cloud Messaging registration token or Web Push endpoint). The screen measurements tell us which screen sizes the game actually has to fit; they are not a device fingerprint - we do not collect your device model, operating system version or user agent.
• Game data. Your characters and their progress (saves, levels, skills, items, gold and gems, purchases made inside the game), expedition history, guild membership, guild chat messages, friend lists, market offers, and ranking statistics.
• Reports. Bug reports you send (with technical context of the app) and player reports filed through the moderation system.
• Server logs. Standard technical logs (IP address, request path, time) kept short-term for security and abuse prevention.

Why we collect it

• To run the game: keep your progress, sync it across your devices, and power multiplayer features (rankings, guilds, friends, market). Legal basis: performance of a contract.
• To deliver push notifications you asked for. Legal basis: consent - you can turn every channel off in Settings.
• To keep the game safe: moderation, abuse prevention, debugging. Legal basis: legitimate interest.
• To make the interface fit the screen it runs on - the screen measurements above tell us which sizes to design for. Legal basis: legitimate interest.

Where it lives and who sees it

• Game servers and the database are hosted in the European Union (Hetzner).
• Push notifications are delivered through Google Firebase Cloud Messaging; your push token is processed by Google for that purpose only.
• Other players can see your character's name, level, class, outfit, guild, ranking stats and the chat messages you write - never your e-mail address.
• We do not sell data and we do not share it with anyone else.

How long we keep it

Account and game data are kept until you delete your account. Daily database backups are retained for 14 days, so deleted data can persist in backups for up to 14 days before it is gone everywhere. Moderation and bug reports are kept without any link to a deleted account. Server logs are rotated on a short schedule.

Deleting your account

You can delete your account and all its data at any time:

• in the game: Settings → Account → Delete account, or
• on the web: reckonermobile.com/delete-account.

Deletion is immediate and irreversible: characters, progress, purchases, friends and offers are removed, and your e-mail address is freed.

Children

Reckoner is not directed at children under 13 and does not knowingly collect data from them.

Changes and contact

If this policy changes, the new version will be published at this address with a new effective date. Questions and privacy requests: support@reckonermobile.com.